Hospital & appointment transfers · 24/7
Hospital & appointment transfers
Pre-booked minicabs to and from St George’s, Kingston Hospital and the Royal Marsden, and any clinic or appointment in South West London, with the price shown before you book.
- TfL licence 10668
- Family-run since 1996
- Open 24/7
- Price shown before you book
- DBS-checked drivers
- Mobility aids carried free
Where we go
Journeys to local hospitals
We take you to your appointment and bring you home again. Tell us the hospital, the department and your appointment time when you book.
- SW17
St George’s Hospital
There are drop-off and pickup points in the hospital car park, including one outside the lower ground floor entrance. Tell us your department and we’ll agree the nearest one.
- KT2
Kingston Hospital
There’s a drop-off point right in front of the main entrance. Parking on site is very limited, so being dropped off saves you looking for a space.
- SW3
The Royal Marsden, Chelsea
The Royal Marsden’s Chelsea hospital, near South Kensington. Tell us which entrance or building your appointment is in.
- SM2
The Royal Marsden, Sutton
The Royal Marsden’s Sutton hospital, between Sutton and Belmont. A car to the door is often easier than the train and a walk.
Hospital addresses and drop-off arrangements checked October 2026 on the hospitals’ own websites. Always follow the directions in your appointment letter.
Travelling to an appointment
Help when you need it
Going to hospital can be stressful. Here’s what you can expect when you travel with us.
Help getting in and out
Our drivers give reasonable help getting into and out of the car, and carry mobility aids, at no extra charge.
Bring someone with you
A friend, relative or carer can travel with you. Tell us how many people are travelling when you book.
Going home
Book a return time, or if you’re not sure when you’ll finish, call us when you’re ready and we’ll tell you how quickly we can get to you.
Regular appointments
Have a course of appointments? Tell us the dates and times and we’ll book each journey in for you.
We’re a pre-booked minicab service, not an emergency or medical transport service. In an emergency, call 999. For urgent medical advice, call NHS 111.
Booking a hospital journey
How booking works
Every journey is pre-booked, so your driver knows where you’re going and when before they set off.
Tell us your journey
Pickup, hospital, department and appointment time.
See your price
You’ll see the price before you confirm.
We confirm it
Our Wandsworth team books your driver in.
Your driver arrives
At your door, with time to get to your appointment.
Booking for a relative? Call 020 8874 2000 and give us their details and any help they need.
Fares & charges
What’s included, and what can be added
Your price is shown before you book. Here’s what can change it, straight from our booking terms.
Included in your fare
- Price shown before you bookYour price, including any admin fee, is shown before you confirm.
- Mobility help at no extra chargeFolding wheelchairs and other mobility aids are carried free, and assistance dogs travel free.
- No card surchargePay online, by card, cash or BACS. There’s no extra charge for paying by card.
Can be added
- Waiting timeThere’s no free waiting period. If your driver waits while your appointment runs on, waiting is charged from when they arrive.
- Changes to your journeyExtra stops, such as a pharmacy on the way home, or route changes you ask for can change the fare.
Plans changed? Cancel at least 24 hours before pickup and there’s no cancellation fee: your fare is refunded, less any non-refundable admin fee. Cancellation terms
Choose your car
The right car for the journey
Travelling with a wheelchair, walking frame or someone helping you? Tell us when you book and we’ll send a car with enough room.
Travelling light
Saloon
- Up to 4 passengers
- 1 large case
- 2 small bags
Several suitcases
Estate
- Up to 4 passengers
- 3 large cases
- 3 small bags
Families & small groups
MPV
- Up to 6 passengers
- 4 large cases
- 4 small bags
Larger groups
7-seater
- Up to 7 passengers
- Up to 7 large cases
- Up to 4 small bags
With seven passengers and a full load, check bag sizes with us.
- Executive class A higher-spec car for up to 4 passengers with 2 large cases and 2 small bags. Ask for it when you book.
- Child seats Child seats are available on request, or you’re welcome to bring your own. Just mention it when you book.
- Mobility aids & assistance dogs Folding wheelchairs and other mobility aids are carried free, and assistance dogs travel free. We don’t have wheelchair-accessible vehicles, so please tell us your needs when you book. Accessibility terms
Based in Wandsworth since 1996
Hospital journeys from across South West London
We’re based at 200 Merton Road, Wandsworth SW18, and take pre-booked hospital and appointment journeys from all the areas below.
- Wandsworth
- Battersea
- Balham
- Clapham
- Earlsfield
- Fulham
- Putney
- Raynes Park
- Southfields
- Streatham
- Tooting
- Wandsworth Common
- Wimbledon
- Kingston
We also go to GP surgeries, clinics, dentists and private hospitals across South West London.
Reviews
What our passengers say
Useful information
Hospital journey questions
Do you take people to St George’s Hospital in Tooting?
Yes. We take pre-booked journeys to St George’s Hospital on Blackshaw Road, Tooting, and collect you afterwards. Tell us your department when you book and we’ll agree the nearest drop-off point.
Can you take me to Kingston Hospital?
Yes. Kingston Hospital has a drop-off point right in front of the main entrance on Galsworthy Road, and parking on site is very limited, so being dropped off is often easiest.
Do you go to both Royal Marsden hospitals?
Yes. We go to the Royal Marsden in Chelsea, on Fulham Road, and in Sutton, on Downs Road. Tell us which site and department your appointment is at when you book.
What if I don’t know when my appointment will finish?
That’s common. You can book a return time, or call 020 8874 2000 when you’re ready and we’ll tell you how quickly we can get to you. There’s no free waiting period, so if a driver waits for you, waiting time is charged.
Will the driver help me in and out of the car?
Yes. Our drivers give reasonable help getting into and out of the car, and carry folding wheelchairs and other mobility aids, at no extra charge. Assistance dogs travel free.
Do you have wheelchair-accessible cars?
No, we don’t have wheelchair-accessible vehicles, so you’ll need to be able to transfer into a car seat. Folding wheelchairs are carried free. Please tell us your needs when you book. See our accessibility terms.
Can I book a journey for a relative?
Yes. Give us their name, phone number, pickup address and appointment details, plus any help they need. We can also take a friend or carer travelling with them.
Can I book regular journeys for a course of treatment?
Yes. Tell us the dates and times of your appointments and we’ll book each journey in. If an appointment moves, let us know as early as you can.
Is this an emergency or patient transport service?
No. We’re a pre-booked minicab service for people who can travel in an ordinary car. In an emergency, call 999. For urgent medical advice, call NHS 111.
Will I know the price before I travel?
Yes. When you book online you’ll see the price before you confirm. You can also call or WhatsApp us for a quote. Pay online, by card, cash or BACS, with no card surcharge. See how our prices work.
How do I change or cancel a booking?
Call or WhatsApp us as early as possible. With at least 24 hours’ notice there’s no cancellation fee and your fare is refunded, less any non-refundable admin fee. Later cancellations may be charged, as set out in our booking terms.
Something else? Call our team on 020 8874 2000, day or night.
Book your hospital journey
Get a quote online, call our Wandsworth team or send us a WhatsApp, day or night.